At Synergy Recruitment Solutions Pty Ltd, while information is an inherently vital part of our ability to provide superior service, our most important asset is the trust of our clients and candidates. Keeping client and candidate information secure and using it only as they would want us to, is a top priority for everyone within the organization. Here at Synergy Recruitment Solutions we adhere to the National Privacy Principles. Here then, is our "promise" to our clients and candidates.

1. We will safeguard, according to strict standards of security and confidentiality, any information our clients/candidates share with us.
2. We will limit the collection and use of client/candidate information to the minimum we require to deliver superior service to our clients/candidates, which includes advising our clients/candidates about our services and other opportunities, and to administer our business.
3. We will permit only authorised employees, who are trained in the proper handling of client/candidate information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
4. We will not reveal client/candidate information to any external organization unless we have previously informed the client/candidate in disclosures or agreements, have been authorised by the client/candidate, or are required by law.
5. We will always maintain control over the confidentiality of our client/customer information. We may, however, facilitate relevant offers from reputable companies. These companies are not permitted to retain any client/candidate information unless the client/candidate has specifically expressed interest in their services. Synergy Recruitment Solutions Pty Ltd is not responsible for the privacy practices of these companies and the information is covered by the privacy policies of these companies.
6. We will tell clients/candidates in plain language initially, and then as appropriate, how they may remove their names from our information database. At any time, client/candidates can contact us to remove their names from such database.
7. Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
8. For purposes of reference checking, verification and risk management, we will exchange information about our clients/candidates with reputable reference services and clearinghouse services.
9. We will not use or share - internally or externally - personally identifiable medical information for any purpose other than in relation to our primary purpose, or as disclosed to the client/candidate when the information is collected, or to which the client/candidate consents.
10. We will attempt to keep client/candidate files complete, up to date, and accurate. We will tell our clients/candidates how and where to conveniently access their information (except when prohibited by law) and how to notify us about errors, which we will promptly address.

We will continuously assess ourselves to ensure that client/candidate privacy is respected. We will conduct our business in a manner that fulfils our promise to our clients/candidates.

An individual requiring access to their information should contact:

Robert Briffa – Managing Director

Synergy Recruitment Solutions Pty Ltd

Telephone: (02) 9618 6277